The Tennessee Labor and Workforce Development department allows you to apply for unemployment benefits online, over the phone or in person at one of its unemployment insurance claims centers. This article describes how to file for unemployment using any of these methods.

How can I file for unemployment benefits online in Tennessee?

The TN Labor and Workforce Department provides an online application and weekly benefits certification service. Click here to visit their website. This website allows you to apply for unemployment, certify your weekly benefits, report a missing check, file a wage protest, appeal against your financial determination, view information on your benefits and update your payment type (direct deposit, debit card).

You can file your initial unemployment claim from Monday to Friday 7 a.m. to 6 p.m. and Sunday’s 8 a.m. to 1 p.m. Simply click on the first link: Apply For Unemployment, and follow the instructions. Before you can process your claim you will have to read the TN L&W Development Division’s Guide for Receiving UI Benefits. Read this document carefully, it provides valuable information on the unemployment insurance system in Tennessee and helps you understand what requirements you must meet to qualify for benefits.

How can I file for unemployment benefits by phone in TN?

You can call the Tennessee L&W Development Division from any landline. You will need to use a touch tone phone to navigate through the system’s menus. Do not use cordless phones or cellphones for this call. You can also call for free from any Career Center Location. The number is (615) 253-0800 or 1 (877) 813-0950.

The TN L&W Development recommends you call from Wednesday to Friday, when call volume is at its lowest.

What documents do I need to apply for unemployment in TN?

Whether you choose to apply online or over the phone you will need:

- Your SSN

- Your Drivers License Number

- Proof of address

- Telephone number

- Contact details of your previous employer

- Reason for separation

- A record of your last 18 months of employment.

How can I file for unemployment in person?

You can visit your local career center or claims center to file your application. Remember to take your Social Security Card and your previous employer’s notice of separation. Please find below a list of career centers in Tennessee.

Notice

Tennessee residents living in Fayette, Tipton, Lauderdale and Shelby can only apply online and over the phone for “lack of work” claims. For all other claims residents of these counties must apply in person at one of the career centers and claims centers listed below.

Office Locations

Unemployment Insurance Claims Center
P.O. BOX 280870
Nashville, TN 37228
(Phone Claims)
615-253-0800 or
toll-free at 1-877-813-0950
FAX 615-253-0808

To file for unemployment in Shelby county, you can visit one of the career centers below.

TN Career Center – Collierville
942 West Poplar Street
Collierville, TN 38017-2546
901-853-4753
FAX 901-853-0623

TN Career Center – Memphis
1295 Poplar Avenue
P.O. Box 40859
Memphis, TN 38174-0859
901-543-7536
FAX 901-543-7589

TN Career Center – Memphis
5368 Mendenhall Mall
Memphis, TN 38115
901-365-3205
FAX 901-365-3219

TN Career Center – Memphis
2850 Austin Peay Highway
Memphis, TN 38168
901-543-7842
FAX 901-543-7155

To file for unemployment in Fayette, Lauderdale, or Tipton county, you can visit one of the career centers below.

TN Career Center – Covington
724 East Lucky Plaza, Highway 51 North
Covington, TN 38019-0645
901-475-2529
FAX: 901-475-2537

TN Career Center – Ripley
301-C Lake Drive
Ripley, TN 38063
731-635-3479
FAX: 731-635-3216

TN Career Center – Somerville
121 Court Square
P.O. Box 729
Somerville, TN 38068-0729
901-465-7347
FAX: 901-465-7371

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